Working Together with Communities

Corporate Responsibility

Working Together with Communities

At Canadian Natural, we are committed to working together with local communities and stakeholders to build long-lasting positive relationships and mutual respect. As members of the community, we recognize the importance of creating shared value as an important part of our commitment to responsible operations. Our teams focus on improving the way we do business, to be more effective and efficient in support of a long-term, sustainable industry. To this end, we work with a broad group of stakeholders from across our operations — including over 35,000 landowners, 160 municipalities and 75 Indigenous communities in Western Canada — to identify opportunities for community investment, education and training, employment and business development.

Engaging our Stakeholders

Social responsibility is a fundamental aspect of our commitment to responsible operations and is part of our success and pride as a company. We value the relationships we have built through open communications with the stakeholders and communities near our operations. We have strategies and action plans in place to assist in strategic decisions, measure our work and support the priority needs identified by stakeholders.

Our stakeholders are the individuals and groups we work with who have a broad interest in our operations, as well as those who live and work near, and are affected by, our operations and business. We engage with stakeholders on a regular basis and their input is important when making decisions related to our project design and implementation, and for our public reporting. We communicate and engage with stakeholders in a variety of ways, such as one-on-one meetings and open houses, and we continually work to improve our consultation and communications efforts in order to maximize opportunities.

Our stakeholders include:

  • employees and contractors
  • shareholders and bondholders
  • landowners
  • Indigenous communities
  • community residents and neighbours
  • governments and regulators
  • non-governmental organizations
  • suppliers
  • peer companies
  • academic institutions

Canadian Natural approaches stakeholder engagement as an open, flexible and ongoing process. When working with landowners, municipalities, interest groups and Indigenous communities, we recognize each group has its unique culture and circumstances; therefore, its own process preferences.

In 2017, we participated in or supported more than 500 community activities and events, including Indigenous celebrations and gatherings. Read about our stakeholder engagement and consultation highlights in our 2017 Stewardship Report to Stakeholders. Our Indigenous consultation approach is described in the Indigenous Relations section.

Left: Members of Fort Chipewyan Métis Local 125 and McMurray Métis Local 1935 with Canadian Natural stakeholder relations advisors during a tour of the AOSP mine at Oskăhtakaw Sākāhikan Jackpine Lake Gunna Teoway. Right: Tour of Horizon mine with Athabasca Chipewyan First Nation and Mikisew Cree First Nation representatives.

Living and working in the communities where we operate

Our teams work hard on an ongoing basis to build and maintain positive relationships with all stakeholders. Fundamental to our approach are dedicated, and mostly field-based stakeholder and community relations advisors and area landmen, who live and work in the communities where we operate. They connect regularly with stakeholders to provide updates, seek input regarding development plans, help identify opportunities and find solutions to help address potential environmental and social concerns. Their work is incorporated into our annual plans in support of the strategic priorities identified in each operating area, so that the communities where we operate also benefit from oil and natural gas development.

Some of the topics addressed in 2017 near our major operating sites included job opportunities for local residents, business opportunities for suppliers, community investment programs, emissions management (including GHG and methane regulations), noise, access to roads and potential impacts.